pkr989 is committed to providing a safe, fair, and enjoyable gaming environment for every player across Pakistan. We believe entertainment should never come at the cost of your wellbeing — and we have built a full suite of tools, policies, and resources to keep things that way.
Responsible gaming is not a checkbox for us — it is a core part of how pkr989 operates. From the moment you register to every session you play, these protections are working in the background to keep your experience healthy and in your control.
Every pkr989 member must pass a Know Your Customer (KYC) verification check confirming they are 21 years of age or older before any real-money play is permitted. CNIC and date-of-birth verification are mandatory steps — no exceptions, no workarounds.
Take control of your spending by setting daily, weekly, or monthly deposit limits directly from your pkr989 account settings. Once a limit is set, it cannot be increased for 72 hours — giving you a genuine cooling-off window before any change takes effect.
If you feel you need a break, pkr989's self-exclusion tool allows you to block access to your account for a set period — from 30 days all the way to permanent exclusion. During any self-exclusion period, all marketing communications are stopped immediately.
pkr989 sends automatic session duration reminders after every 60 minutes of continuous play. You can customise the reminder interval — or set a hard session time limit — so the platform actively helps you stay aware of how long you have been playing.
Our reality check feature pops up at intervals you choose, showing your net gaming session result — wins, losses, and total time played. It is a simple but powerful nudge to keep you grounded in the real-world impact of each session on your pkr989 balance.
Our dedicated support team in Pakistan is available around the clock via live chat and email at [email protected]. Whether you need help setting a limit, activating self-exclusion, or just want to talk through a concern, we are always here — no judgment, no waiting.
Problem gambling can develop gradually — and it can affect anyone, regardless of background, city, or how much they earn. pkr989 asks all players across Pakistan to honestly assess their gaming habits from time to time. If any of the following signs feel familiar, it may be time to use one of our player tools or speak to a professional.
Spending more money on gambling than you can comfortably afford, or dipping into household funds, rent, or savings meant for other purposes.
Feeling restless, irritable, or anxious when you are unable to gamble — or when you try to reduce how much you play.
Chasing losses — placing further bets specifically to try to win back money you have already lost in a previous session.
Lying to family members, friends, or colleagues in Karachi, Lahore, or elsewhere about how much time or money you spend gambling.
Neglecting work responsibilities, studies, or family time because gambling is taking up more of your attention and energy.
Borrowing money — from friends, family, or financial products — specifically to fund gambling activity on pkr989 or any other platform.
Feeling that gambling is the only way to feel excited, relieve stress, or escape problems happening in your day-to-day life.
Making repeated unsuccessful attempts to cut back on your gambling, or setting limits for yourself but consistently breaking them.
If you recognise these patterns in yourself or someone you know: Please use pkr989's self-exclusion tool immediately and consider reaching out to a professional support organisation. Our team at [email protected] can guide you to the right resources — confidentially and without any pressure.
pkr989's self-exclusion tool is one of the most powerful responsible gaming features available on the platform. Activating it takes less than two minutes. Here is the step-by-step process — available to all pkr989 members at any time, from any device in Pakistan.
Important: Self-exclusion is immediate and cannot be reversed before the chosen period expires. During exclusion, your account is locked, all bonuses are forfeited, and all marketing messages are stopped. Pending withdrawal requests will still be processed normally.
Visit pkr989.org and log in using your registered mobile number or email and password. If you are having difficulty accessing your account, contact our support team at [email protected] and they will assist you directly.
From the top-right account menu, select "Settings" and then navigate to the "Responsible Gaming" tab. This section houses all of pkr989's player protection tools in one place — limits, reminders, cooling-off periods, and self-exclusion.
Choose from 30 days, 90 days, 6 months, 1 year, or Permanent exclusion. We recommend starting with the period that genuinely reflects how long a break you need — you can always request a longer exclusion later by contacting support.
pkr989 requires a one-time verification code sent to your registered email or Pakistani mobile number to confirm the self-exclusion request. This step prevents accidental activations while ensuring the process is fast when you genuinely need it.
Your account is locked instantly. You will receive a confirmation email to your registered address. If at any point during your exclusion period you feel you need additional support, our team remains available 24/7 — even while your account is excluded.
Set daily, weekly, or monthly caps on how much PKR you can deposit. Limits take effect immediately. Increases require a 72-hour cooling-off period.
Available NowCap the maximum amount you can lose in any given daily, weekly, or monthly period. When the limit is reached, play is suspended until the period resets.
Available NowTake a structured short break — 24 hours, 48 hours, or 7 days — without committing to a full self-exclusion. Your account resumes automatically when the period ends.
Available NowFully block account access for 30 days up to permanently. Stops all marketing and bonuses. Cannot be reversed early — a genuine commitment to taking a break.
Available NowSet a hard limit on how long any single gaming session can run. When the timer expires, you are automatically logged out — no override, no exceptions.
Available NowReceive pop-up reminders at your chosen intervals showing your session profit/loss and time played. A transparent snapshot of exactly where you stand.
Available NowReview your complete transaction, deposit, withdrawal, and gaming history at any time from your pkr989 account dashboard. Full transparency, always.
Available NowUnsubscribe from all pkr989 promotional emails, SMS, and push notifications at any time — instantly, with no waiting period and no questions asked.
Available Nowpkr989 encourages all players to check in with themselves regularly. Run through these questions honestly — they are for your benefit, not ours. If you find yourself answering "yes" to more than two or three, please consider using one of our player protection tools or reaching out for support.
Do you sometimes gamble for longer than you originally planned, telling yourself "just one more round" repeatedly?
Have you ever hidden your gambling activity from your family or friends in Lahore, Karachi, Islamabad, or Faisalabad?
Do you feel a compulsive urge to keep playing after a loss in order to "win it back" before you stop?
Has gambling ever caused you to miss important family events, work deadlines, or financial obligations?
Have you ever used money set aside for bills, rent, food, or school fees to fund a gambling session?
Do you feel anxious, bored, or low in mood on days when you have not gambled?
Have you attempted to set limits for yourself but found that you consistently break or ignore those limits within a short period?
Note: This self-assessment is not a clinical diagnostic tool. If your answers concern you, please contact our responsible gaming team at [email protected] for confidential guidance and to activate the appropriate player protection tools on your pkr989 account.
Cricket betting, Teen Patti, Baccarat, and slots are most enjoyable when you are in control. Set your limits today, explore our player tools, or log in to review your gaming history. pkr989 is here to make responsible play easy for every player in Pakistan.
21+ For adults only. Gambling can be addictive — please play responsibly.